Refund Policy

Refund Policy

  • Payment made via online payment towards monthly bill settlement cannot be refunded online.
  • Any discrepancy should be reported to Accounts department during business working hours from 10 Am To 5 Pm except Sundays & Bank Holidays
  • While availing any of the payment method/s available on the Website/ App, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
    1. Lack of authorization for any transaction/s, or
    2. Exceeding the preset limit mutually agreed by You and between “Bank/s”, or
    3. Any payment issues arising out of the transaction, or
    4. Decline of transaction for any other reason/s